Frequently Asked Questions

Your questions about School Programs answered.

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What’s happening with school programs in September 2020?

Due to the COVID-19 pandemic and with the health and safety of our guests as our main priority, all in-house, outreach and Museokit bookings for the 2020-2021 school year are currently on hold and we are shifting to deliver all of our school programming virtually. 

As we work to ensure our programming has a solid foundation and the quality that you have come to know from Glenbow, we are working hard on a suite of Virtual Programs to ensure that we can still connect with you and your classrooms.

We will start booking for our Virtual Programs in the near future. Check back here for updates.

If you have any questions please contact Danielle Booroff,  Manager of Programming, by email. 

How many students can participate in a program?

We are currently evaluating how to deliver school programs while maintaining safe physical distancing. Please email dbooroff@glenbow.org to discuss the best options for your class.

How do I book a school program?

To book a school program, simply complete the online booking request form. You can also email Danielle Booroff, Manager of Programs at dbooroff@glenbow.org

When should I book?

Wherever possible, we will be adapting our school programs to the needs of each school and teacher. To allow for the appropriate resources to be assigned to your booking, please contact us to discuss and book your program at least 3 weeks in advance.

What information do I need to book a school program?

Please have the following information ready to help us customize a school program option for you:

  • The name of the program(s) you wish to book
  • Preferred date(s) and time(s)
  • Grade(s), number of students, number of special needs students, number of adult supervisors, and any special requests
  • Credit card number and expiry date (the credit card will only be charged if an alternative method of payment is not provided upon arrival or if less than 3 weeks notice is given to cancel or reschedule a program or visit)

Once your booking is scheduled, a confirmation letter and bookings agreement form will be faxed to your school. Please review your booking and fax the signed bookings agreement form to 403-262-4045. Please note that your booking will not be confirmed until we have received your signed bookings agreement form.

How do I cancel or reschedule a program?

Any cancellations or changes to your booking(s) must be made through the Glenbow Education Department by emailing dbooroff@glenbow.org and confirmed in writing by Glenbow at least 3 weeks prior to your arrival date. Failure to provide 3 weeks’ notice will result in an $80 cancellation fee per guided program. This fee will be charged to the credit card provided at the time of booking.

We ask that you please limit changes to your itinerary. More than one change will result in a $25 administration fee per change.

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