What to expect during your visit
We’re so glad to welcome you back to Glenbow. We are now open on weekends and holidays from 12-5pm.
Opening day for the public is on Heritage Day, Monday August 3rd. Glenbow members receive advance access on Saturday & Sunday, August 1st & 2nd.
All visitors, including Glenbow Members, are required to pre-purchase or reserve tickets online and select a specific entrance time so we can manage gallery capacity and reduce line-ups.
Your visit will be a bit different, but we hope it is worthwhile and restorative. As we re-open Glenbow to the public, please help us keep the museum a safe space for yourself, for all visitors and for our staff.
What we’re doing to keep you safe
- Limiting visitor numbers (maximum occupancy of 120 visitors at a time)
- Timed-ticket admission to allow for capacity control and no-contact purchasing.
- Encouraging physical distancing with signage, spacing ‘dots,’ and route markers, where necessary.
- Limiting seating in gallery spaces
- Providing physical barriers such as Plexiglas shields in customer service areas.
- Closing all hands-on, interactive elements and small spaces to limit visitor contact in our galleries.
- Providing access to multiple hand sanitizer and hand washing facilities.
- Increasing cleaning and disinfecting throughout our facility.
- Staff and visitors over the age of 2 must wear masks while they are in the museum, in accordance with City of Calgary Bylaw 26M2020.
What we’re asking of you
Keep each other safe
Stay home if you are not feeling well.
Masks are required.
- City of Calgary Bylaw 26M2020 requires that everyone over the age of 2 wear a mask, while inside Glenbow Museum. Note that we will not be providing masks to visitors.
Practice good hygiene.
- Wash your hands for at least 20 seconds or use the hand sanitizer supplied throughout the museum, particularly after touching communal surfaces.
- Avoid touching your face and cough or sneeze into your elbow.
Be patient and kind.
- Keep your family unit together when walking through the Museum, and keep children within reach at all times.
- There are a limited number of visitors allowed in each gallery. Practise physical distancing guidelines, keep 2 metres away from others and please wait your turn.
Book Your Timed-Ticket in Advance
- Purchase your timed-admission online before you head to the museum. If you arrive without a timed-ticket, you will only be admitted if space is available, or you will need to purchase an online ticket for a future time slot using your mobile device.
- Pre-booking also applies to free admission categories, such as Glenbow Members and the Indigenous Access Program.
- Please note we cannot accept admission coupons or redeem discount offers at this time.
- Tickets can be purchased up to two weeks in advance
When you arrive
- When you arrive at Glenbow, please have your ticket ready for scanning. You can print your ticket at home or present it on your mobile device.
- In order to help us keep track of capacities, please arrive within 15 minutes of the start of your designated arrival time slot.
- If you can’t make it for your reservation, please use the link in your ticket to go online to reschedule your visit and release your timeslot for someone else to use.
- All three exhibition floors are open. Check out all the current exhibitions here
- The Glenbow Shop is open. Please use the exterior entrance on Stephen Avenue to access the Shop so we can control the numbers of people and the flow of traffic in the space.
- The coat check is currently closed. Please leave large bags and bulky items at home.
- High-touch interactive exhibit elements are closed to ensure that physical distancing and visitor safety can be maintained.
- The Discovery Room is currently closed.
- Areas where physical distancing is difficult to maintain have been closed, including the Train section of Building the Railroad and the Union Cafe in Newcomers in Mavericks on the third floor.
- There is reduced seating in the galleries.
- Please bring your own wheelchairs as these will not be available onsite.
- To remain contact-free, we are not issuing admission stickers. As such, there are no re-entry privileges at this time.
All of Glenbow’s entrances feature accessible automatic doors.
All four floors of the museum are accessible via elevator. Only two people from different households may use the elevator at one time, to ensure physical distancing can be maintained. Please give priority elevator use to persons with reduced mobility or families with strollers.
Wheelchairs and Mobility Aids
Glenbow is wheelchair accessible. Visitors who require other mobility aids are also welcome.
For questions about accessibility options, please email us in advance of your visit at firstname.lastname@example.org.
Support persons accompanying visitors with disabilities receive free admission to Glenbow. Please email email@example.com to book your visit in advance.
Service Animals are welcome at Glenbow.
Families with Young Children
Art is for everyone! Children and babies are welcome at Glenbow.
All visitors over the age of 2 are required to wear a mask or face covering while inside the museum. For your convenience, strollers can be used throughout all gallery spaces and diaper changing stations are located on every floor in both the men’s and women’s washrooms.
Breastfeeding mothers are welcome to nurse anywhere in the museum. Meals, snacks and drinks for toddlers and older children can be enjoyed in the main lobby areas.
Museum Policies and Guidelines
Food and Drink
To protect the art and artifacts, food and drink is not permitted inside our galleries. This helps prevent potential damage and ensures we can maintain environmental and pest control standards.
Visit the K-12 Programs Details + Pricing page to learn more about guidelines for school groups visiting Glenbow and check out our Frequently Asked Questions. Teachers are also asked to download and review our Educator Welcome Package prior to their visit.
Personal-use photography is encouraged at Glenbow. As you take photos, please keep the safety of the art collection in mind and be courteous to other visitors. Photography is occasionally prohibited in select galleries due to copyright issues.
Please contact our media relations team in advance for all media and filming requests.